Airtel Uganda customers with compatible smartphones can now send texts and use WhatsApp in places beyond the reach of mobile towers, following the launch of a satellite service with Starlink.
The service works where users have a clear view of the sky. It supports SMS and light-data apps, including WhatsApp messaging. Customers do not need a satellite dish or a separate device.
Uganda is the second African country where Airtel Africa has launched the service commercially. It went live in the Democratic Republic of the Congo in August.
Airtel said the service could help farmers, health workers, transport operators and people in remote communities. It could also provide a way to communicate when ground networks fail during emergencies.
Eligible customers can sign up through the MyAirtel App for a free 30-day trial. After that, they will need an eligible Airtel Uganda data bundle. Airtel did not state which bundles qualify or what they will cost.
Airtel Africa chief executive Sunil Taldar said the company aims to use satellites to extend the reach of its mobile network. Airtel Uganda chief executive Soumendra Sahu said the service would complement the company’s investment in mobile infrastructure.
The launch follows a partnership Airtel Africa and Starlink announced in December 2025 and tests conducted earlier this year. Airtel said it plans to expand the service to other markets, subject to regulatory approval.
