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at the launch

Mak Unveils Hospital Management System to Improve Service Delivery

“We are starting on the first module (Patient registration) and this is like a pilot, we would like to see that the registration component thoroughly working well,” Dr. Kiwana said.
posted onJuly 25, 2022
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Makerere University Hospital has rolled out a hospital management system developed by Mak Directorate for Information and Communications Technology Support (DICTS) to improve service delivery.

According to the Director of DICTS Samuel Paul Mugabi, the first module of the system has "been developed and it will cater to patient registration, as we continue to develop and improve the system."

He noted that the other modules will be introduced later on.

The Director of Mak University Hospital Dr. Josaphat Byamugisha thanked DICTS for creating the system. “It’s the beginning of a very big step in operationalizing ICT in the University hospital,” Dr. Byamugisha remarked.

Dr. David Kiwana, who coordinated the project at DICTS, said, “We are launching the first module of the Mak Hospital Management System. A lot of input from the hospital has come through to ensure that we get to this stage”.

“We are starting on the first module (Patient registration) and this is like a pilot, we would like to see that the registration component thoroughly working well,” Dr. Kiwana said.

The developer Samuel Wamukota said the system has five modules, namely: Facility Management, System User Management, Patient Management, Supplies Catalogue and Financial Management.

Mak staff and students will be able to use the Single Sign-on feature that was also developed by DICTS to enable staff to book hospital visits, consequently reducing time in the queue. University staff will use their Makerere webmail credentials to access the system. 

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